Template:12.PSS-Table01
Concept of system | Marketing | Tangibility, intangibility | Netwokrs, infrastructures | Sustainability | Social Aspects and parnterships | Industrial process | ||
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Goedkoop· et al., 1999 | A marketable set of products and services capable of jointly fulfilling a user's need. The PS system is provided either by a single company or by an alliance of companies. It can enclose products (or just one) plus additional services. It can enclose a service plus an additional product. And product and service can be equally important for the function fulfilment. | * | * | |||||
Manzini et al., 2001 |
A business innovation strategy offering a marketable mix of Products and services jointly capable of fulfilling client needs And/or wants with higher added value and a smaller environmental impact as compared to an existing system or product. |
* | * | |||||
Mont, 2002 |
A system of products, services, supporting networks and Infrastructure that is designed to be: competitive, satisfy customer needs and have a lower environmental impact than traditional business models. |
* | * | * | * | |||
Manzini, Vezzoli, 2003 |
A product service system (PSS) can be defined as "an innovation strategy, shifting the business focus from designing (and selling) physical products only, to designing (and selling) a system of products and services which are jointly capable of fulfilling specific client demands”. | * | * | |||||
Tukker, 2004 | A system consisting of tangible products and intangible services designed and combined so that they Jointly are capable of fulfilling specific customer needs. | * | * | * | ||||
Halme et al., 2006 |
Products and services which can simultaneously fulfill people's needs and considerably reduce the use of materials and energy | * | * | |||||
Krucken., Meroni, 2006 |
An advanced industrialised solution based on collaboration between social players, which gives rise to both effective and efficient, highly contextualised services | * | * | |||||
Morelli, 2006 | A social construction, based on "attraction forces" (such as goals, expected results and problem-solving criteria) which catalyse the participation of several partners. A PSS is a result of a value coproduction process within such a partnership. Its effectiveness IS based on a shared vision of possible and desirable scenarios. | * | * | |||||
Baines et al., 2007 |
A market proposition that extends the traditional functionality of a product by incorporating additional services. | * | ||||||
Meier et al., 2010 | An Industrial Product-Service System is characterized by the integrated and mutually determined planning, development, provision and use of product and service shares including its immanent software components in Business-to-Business applications and represents a knowledge-intensive socio-technical system | * | * | * | ||||
Boehm, Thomas, 2013 |
A Product-Service System (PSS) is an integrated bundle of products and service which aims at creating customer utility and generating value | * | * | |||||
Furrer, 1997 |
A product-service is a service supplied in addition to a product increasing its value for the customers Note: Considering labor forces distribution, added value and gross domestic product sharing out in developing and developed countries, the service economy is growing even in the manufacturing area. Services constitute a source of innovation whatever the sector of activities. Manufacturers propose services around the product they deliver. |
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Brandsotter 2003 | PSS consists of tangible products and intangible services, designed and combined so that they are jointly fulfilling specific customer needs. Additionally PSS tries to reach the goals of sustainable development. | |||||||
SUSPRONET (http://www.suspronet.org/) | Product-service is defined as a value proposition that consists of a mix of tangible products and intangible service designed and combined so that they are jointly capable of fulfilling integrated, final customer needs and a product-service system (PSS) as the product-service including the network and infrastructure needed to ‘produce’ a product-service. |